ICT/BPM Sector Market Profiles & Briefs

Promotion of Sri Lankan ICT/BPM Sector in Japan through Promotional Seminars, Networking Sessions and Participation at CEATEC Exhibition, Japan

Sri Lanka Export Development Board has focused on Japan as one of the emerging markets for ICT outsourcing sectors with the recommendation of ICT/BPM Advisory Committee of EDB. Accordingly EDB has developed working relationship with Japan External Trade Organization [JETRO] in order to organize promotional activities for the ICT sector in the Japanese market. JETRO has identified Cutting-edge IT & Electronics Comprehensive Exhibition [CEATEC] 2015 as one of the important trade exhibitions of ICT in Japan. JETRO proposed for Sri Lankan ICT sector companies to participate in this exhibition with the patronage of EDB. It is also identified that it is important for the Sri Lankan companies to meet officials of Japan Information Technology Service Industry Association [JISA] and the Japan Users Association of Information Systems [JUAS] and have some networking meetings with them. It was also proposed for the Sri Lankan ICT companies to participate in the investors’ meeting and individual networking sessions with the interested Japanese investors in the ICT sector, organized by JETRO, JICA and BOI.

Bangladesh Beckons - An emerging destination for IT/ITeS outsourcing

In light of the developments in global offshoring and Bangladesh’s rise in IT/ITeS services - A joint team of KPMG India and KPMG Bangladesh undertook the study to explore the IT/ITeS sector in Bangladesh. A project supported by the ITC and CBI, the study included benchmarking the Bangladeshi IT/ITeS industry with the other leading offshore services destinations to ascertain the opportunity in Bangladesh as a global offshoring center. The whitepaper presented here is the output of in-person interviews with Bangladeshi IT/ITeS industry players, government functionaries, trade associations and global IT services buyer community, and supported by extensive secondary research.

Competitive Benchmarking: Sri Lanka Knowledge Services

With a highly skilled workforce and a cost-competitive business environment, Sri Lanka is emerging as a hidden gem for IT and business process outsourcing (BPO) and knowledge services outsourcing (KPO)