Customer-centric Innovation Driving Success….
Among the many export-oriented businesses in the country, only a handful can claim to own a story as successful and inspiring as Zone24x7. Not only is the tech giant headquartered in San Jose, California truly global, but is a brainchild of a Sri Lankan entrepreneur who envisioned the establishment of a digital transformation partner that could cater to a diverse array of organizations ranging from technology start-ups to Fortune 500 companies. Founded by CEO Llavan Fernando and CFO Saw-Chin Fernando in 2003, Zone24x7 Inc. has successfully served leading Tier 1 retailers and hi-tech companies offering the best-in-class technology solutions backed by a strong commitment to customer satisfaction. In 2004, Llavan Fernando established Zone24x7 (Private) Limited, an Advanced Technology Centre in Colombo offering specialized engineering and related technology services to Zone24x7 Inc.
Powering start-ups to fortune 500s
Zone24x7 offers end-to-end technology consulting and engineering services encompassing both hardware and software. Over the last 18 years, the organization has developed an impressive portfolio of services which includes Enterprise Software Applications, Big Data & Data Science Engineering, Embedded Systems Engineering, Remote Monitoring & IoT, Machine Learning, Cognitive Vision, Robotics, and Innovation Services with Technology Proof of Concept Development. The organization takes pride in its R&D arm which allows its solutions to constantly evolve and develop cutting-edge technology solutions ahead of market needs. Zone24x7 also possesses the technology and the skill set to meld hardware and software solutions, a service only a few organizations in the world claim to own, and the two traits brought together has enabled the organization to successfully serve over 50+ enterprise customers and a variety of industries that include those in retail, hi-tech, banking & finance, telecommunications, logistics and manufacturing.
Redirecting technology for the better
Zone24x7 is ISO/IEC 27001:2013 certified for Management of Information Security pertaining to software development and IT infrastructure services. The strong R&D foundation of the organization ensures that the technology that is developed is used for the betterment of the industries it serves. Throughout the years, the organization has played a key role in transforming businesses in many sectors to have a positive impact as a result of the solutions developed by Zone24x7. Currently, Zone24x7 has multiple pending patents and takes immense pride in its capacity for innovation, a novelty to many sectors of the Sri Lankan economy.
As an organization that provides end-to-end solutions to a range of enterprises in diverse industries, Zone24x7 promotes a culture of customer-centric innovation. With training that promotes continuous learning, unfaltering professionalism, personal integrity, and a sense of community, this diverse, inclusive, and thriving workplace has enabled its associates to relate to and support this process from the day they are recruited. Zone24x7 is an exemplary organization that is built on a culture of meritocracy. While it is innovation and creativity that drives this organization to the future, nurturing its team that consists of both engineering and non-engineering professionals, investing in their training, and presenting them with the best opportunities to grow in their respective professions is an important feature in the organization’s growth strategy.
There is no place for bureaucracy in the modus operandi of the organization. Instead, it functions on a set of values that include prompt decision-making, ethical business practices, and innovative and flexible methods of conducting business. The organization maintains admirable relationships with a multitude of state agencies amongst which, the Export Development Board (EDB), being a valuable facilitator and support arm stands out as a tower of strength in the success story of Zone24x7. The EDB has supported the organization during challenging times such as the pandemic and intervened as a coordinator between other state agencies where necessary.
Driving sustainable growth
As a responsible corporate citizen, Zone24x7 believes in conducting environmentally sustainable operations and helping to uplift the communities that surround them. Thus, the organization has taken conscious steps to reduce its impact on the environment and the carbon footprint and practice eco-friendly measures throughout all processes. The organization maintains a close relationship with universities and research agencies around the world, working on a shared vision to change the world as we know it for a better, more sustainable place to live by means of innovation and novel thinking. Over the years the organization has also contributed towards UN Sustainable Development Goals. Among the many awards and recognitions bestowed upon the organization are: the Silver award at the National Best Quality ICT Awards in the Research and Development Category for "Braille to Go", The Gold award at the National Best Quality ICT Awards in the Research and Development Category for "AZIRO" - The Autonomous Inventory Robot, Highest Value Added Exporter award in the Hi-tech Innovative Product Sector at the Presidential Export Awards, Winner of Research and Development Asia Pacific ICT Alliance Award by APICTA Colombo and the silver award in the Research and Development Category for "Braille to Go" at the National Best Quality ICT Awards.
